Pre-Auction
How do I create an account?
- Go to Nye & Company and click the “Login” button in the top right-hand corner.
- You can either “Sign” In if you have an existing account or go to “Create an Account”
- Fill out the form with your contact information and desired password and click the “Save and Continue” button.
- You will then receive a confirmation to confirm and activate your Nye & Company account.
Where can I find a list of all of your upcoming auctions?
You can find a complete schedule of all upcoming auctions here.
How can I register to bid in an auction?
- Go to Nye & Company’s homepage and select “Bid Now” in the top right-hand corner.
- Enter your username and password.
- Upon successful login, select the “Buy” tab at the top left-hand corner of the page and click “Auction Schedule”.
- Click the auction you wish to bid in.
- Select the lot you wish to bid on.
- Click “Register to Bid.” If you are a first-time bidder, you may be prompted for additional information.
- Be sure all information is accurate/up to date, then select the two boxes to confirm you’ve read and understood our Conditions of Sale and verify that you are 18 years of age or older.
- Once submitted, you will receive an email notification confirming your registration approval, and you will be able to place bids on any lots in the auction.
Can I bid live online in your auctions?
Yes, to bid live in any auction online, please follow the below steps:
- Click on the auction of interest, and register to bid in the auction (if a first-time user, you will be prompted to create an account and provide the required information; if you are an existing Nye & Company user, you need only confirm the submitted details remain accurate and agree to the Conditions of Sale for the auction).
- Once your registration has been approved, you may log in on the day of the auction to follow along and place your bids online by clicking on the “Place Bid” button, which will surface at our standard bidding increments.
What are absentee bids and how do I submit them?
An absentee bid is the highest price you are willing to pay exclusive of the buyer’s premium and applicable sales tax. Absentee bids are always confidential, and bids are executed at the lowest price possible by the auctioneer according to reserves and competing bids. If there are tied bids, the bidder who registered first is given precedence. All absentee bids are time-stamped. You do not need to be present or available during the auction to participate as an absentee bidder.
Bidders may place absentee bids online by following the below steps:
- Log in to your account through the “Login” button in the top right corner of our website. You will find this feature when you click “View Sale” from the Upcoming Auctions page. Simply click the lot you wish to bid on.
- Next, you will need to select the “Register to Bid” button, which will prompt first time buyers for additional information.
- Once you are registered, select from the dropdown menu of bidding increments the highest dollar amount you are willing to pay exclusive of buyer’s premium.
- When you have entered the amount, select the “Place Bid” button. Bids may be placed online up to the opening of the lot for live bidding in the auction.
Where can I find a record of the absentee bids I have placed?
You may review any absentee bids placed directly in your Nye & Company account, under the “My Bids” section.
Can I increase or lower an absentee bid that I’ve placed?
Yes, you may do so directly in your Nye & Company account, under the “My Bids” section, up until the lot has opened for live bidding. Once a lot is open for live bidding, no reductions of bids are allowed.
What is a telephone bid and how do I submit a request for one?
When you submit a telephone bid request, a Nye & Company representative will call you on the day of the auction to execute your bids over the phone to the auctioneer. You will be called approximately five lots before your item is scheduled to be sold. The Nye & Company representative will communicate to you the bidding activity and will relay your bids to the auctioneer at your discretion.
Bidders may register to telephone bid by following the below steps:
- Log-in to your account through the “Login” button in the top right corner of our website. You will find this feature when you “View Sale” from the Upcoming Auctions page.
- Next, you will need to select the “Register to Bid” button, which will prompt first time buyers for additional information.
- Once you are registered, select the “Register for phone bidding” button. Update your address and phone number if necessary to ensure the proper phone number is on file. A pop-up message will confirm that your phone request has been submitted and you will receive an email confirmation for your records.
Is there a way to submit absentee bids or telephone bid requests manually?
While we encourage our clients to submit all absentee and telephone bidding requests online, as this is the most efficient manner to do so, we do accept manual requests. To place absentee bids or telephone bid requests manually, you may submit the Bid Form up to 24 hours in advance of the auction start via email to [email protected].
Can I attend your auctions in person?
Currently, our auctions are closed to public auctions. However, this may change in the near future. Once the salesroom opens to the public, you may attend with no obligation to bid. There is no need to come for the beginning of an auction and stay for the entire sale; you may come and go from the auction as you please. Registration requires your full contact information, photo identification, credit card information, your signature and agreement to the Conditions of Sale.
Once the auction begins, the auctioneer will clearly announce the lot number and bid increments as the bidding begins and proceeds. To place a bid, raise your paddle to the auctioneer for his or her recognition. When all the bidding is through, the auctioneer will give fair warning, sell the item to the final bidder and announce the price and successful paddle number. When you are finished bidding on the lots in which you are interested, please return your paddle to the front desk, examine your invoice and make arrangements for payment and pickup.
I don’t have a credit card. Can I still register to bid?
All accounts must include a valid credit card number as verification to bid in our auctions.
How do I request a Condition Report on a lot?
To request a condition report, select an auction and contact one of our specialists listed under the information tab or simply email [email protected] or call the office at 973-984-6900 and Request a Condition Report on as many lots as you wish. All lots are sold “as is” according to our Conditions of Sale and are not returnable. The absence of a posted condition report does not indicate that an item is in perfect condition, and our staff is always happy to accommodate requests for condition status should time permit.
What is Buyer’s Premium?
When purchasing at Nye & Company, a premium is paid by the buyer based on the hammer price. The settlement with our consignors is based on the hammer price, which is the total cost, excluding the buyer’s premium and sales tax.
Nye & Company
25% Buyers Premium For All Bidding: Online (at Nye & Co), Absentee, Phone and Live.
Third-Party Online Platforms
28% Buyers Premium for Online Bidding.
What are Third Party Online Platforms?
Nye & Company makes certain auctions available for bidding through our third-party auction partners, such as Invaluable, LiveAuctioneers, Bidsquare, and BidSpirit, among others. These auctions are always available for bidding directly through Nye & Company with no additional fee however, if a buyer bids through a third-party platform the buyer agrees to pay a higher buyer’s premium stated above.
Post-Auction
How will I know if I have won a lot and when will I receive notifications?
If you are a successful bidder, you will receive an email confirmation along with your invoice within 24-48 hours after the close of an auction, along with payment options and instructions.
Am I required to use the same credit card on file if I am successful at the auction?
You are not required to use the same card, and we will never charge your card without your consent other than to verify authenticity.
What payment methods do you accept?
We accept the following payment methods:
- Bank check
- Cash
- Wire Transfer
- Credit Card (processing fees will apply) Visa, Mastercard and American Express accepted.
We reserve the right not to release property until a check clears the bank.
When is payment due?
Payment is due within fourteen (14) business days of the end of the sale.
How long do I have to collect or ship my won item/s?
All won lots must be collected or shipped within thirty (30) days, or will be subject to storage fees.
Do you provide packing and shipping services?
Nye & Company does provide limited packing and shipping services for smaller objects. For items that we don’t ship, we do have a list of recommended Third-Party Shippers to assist you.
Please note all property must be removed from our premises within thirty (30) days following the last day of auction. Nye & Company reserves the right to charge storage fees or to deliver said property to a public warehouse for storage at the purchaser’s expense. (Please see the Conditions of Sale)
Can I have my won lot/s collected by someone other than myself?
Yes. Nye & Company requires a written release for all property not collected by the purchaser. You may contact the office via email to at [email protected] or by calling 973-984-6900.
Can I change my mind if I no longer want to buy an item I have won?
No, we do not allow for cancellations once a lot has been won. Remember that each bid placed enters you into a binding contract with Nye& Company and the seller and is always subject to Nye & Company Conditions of Sale and Terms of Use. Please only bid if you’re ready to purchase.
