Accepted Forms of Payment:
American Express, MasterCard, Money Order / Cashiers Check, Personal Check, Visa, Wire Transfer
Shipping Department Contact: Monday - Friday, 10am-4pm Samantha Syracuse, Shipping Manager 973-984-6900 [email protected] Nye & Company Shipping Policy Nye and Company's shipping department guarantees cost-effective shipment of your item(s) within 1-2 weeks from the date of the customer's successful payment. Please note that as an auction house, we are handling fragile antiques that typically require adequate packaging materials and physical labor to secure damage-proof delivery to your door. All shipments are sent through FedEx services. SECTION I. Nye and Company is unable to ship furniture, items that exceed 100lbs or specific dimensions, or any item that we deem unable to ship. For your convenience, we can refer you to a trusted outside shipping and delivery company that fits your needs as found below. If you require further assistance, please do not hesitate to contact us. Bush Dependable Delivery John & Diane Bush Phone: 941-951-2447 [email protected] Delivers along entire East Coast; New England to Florida, Pittsburgh, New Hampshire. Outward Bound Courier Logistics Phone: 413-854-3676 [email protected] Delivers to NY, NYC, CT, Philadelphia, Boston. Billy Mac Delivery Phone: 215-285-4840 [email protected] NJ to CA. Delivers across the United States. SECTION II. 2% Replacement Cost Insurance Charge and Damages: All shipments are sent fully insured up to $1,000. 2% of the closing hammer price of each lot will be added to the base shipping charge. In case of a damage, detailed photographs must immediately be sent to [email protected]. If damages are determined to have incurred as a result of packaging, Nye and Company will reimburse the paid hammer price of the item (not including buyer's premium) by credit card or check. If damages incurred are a result of FedEx services, a claim will be submitted on your behalf and any settlements will be reimbursed to you by credit card or check. All otherwise, shipping charges are not refundable nor negotiable. Once you place a bid, you are agreeing to a legally binding contract which includes the shipping charges you are quoted.